Terms & Conditions
**Effective Date: 29 April 2025**
## 1. Introduction
By booking or attending any class, workshop, event, or retreat with Yoga with Elisa ("we", "us", "our"), you ("you", "your") agree to these Terms and Conditions. Please read them carefully before participating.
## 2. Bookings and Payments
- All classes and events must be booked at least 24 hours in advance via our booking system only.
- Full payment is required at the time of booking unless otherwise specified.
- Payment methods include debit/credit card, ApplePay, GooglePay
- Class passes are valid 3 months and can't be refunded.
- Prices are subject to change; advance notice will be provided where possible.
## 3. Reschedule, Cancellations and Refunds
- Class can be rescheduled up to 24h in advance via our booking system only.
- Cancellations must be made at least 24 hours before the scheduled class to receive a class credit (no monetary refund).
- No-shows will not be refunded. No class credit will be given for no-shows.
- Workshops, events, and retreats may have separate cancellation policies; please refer to the specific event details.
- If we cancel a class or event, you will receive a full refund or credit.
## 4. Health and Safety
- You are responsible for notifying the instructor of any injuries, medical conditions, or pregnancy before participating.
- Participation is at your own risk. Please consult a healthcare professional before starting any new exercise programme.
- We reserve the right to refuse participation if we believe it may compromise your health or safety.
## 5. Studio Etiquette
- Please arrive at least 10 minutes before the class start time.
- Mobile phones must be silenced or switched off during classes.
- Respect other participants and instructors at all times.
- Mats are supplied but feel free to bring yours.
## 6. Liability
- Yoga with Elisa is not liable for any injury, loss, or damage to personal property while on the premises or during events.
- You are responsible for your own belongings at all times.
## 7. Personal Data
- We collect and process your personal information in accordance with our Privacy Policy.
- Your data will not be shared with third parties except as required by law.
## 8. Changes to Terms
- We reserve the right to amend these Terms and Conditions at any time. Updates will be posted on our website and will take immediate effect.
## 9. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
## 10. Contact
For any questions or concerns, please contact:
Yoga with Elisa